Where can I pay my MLGW bill?

You can pay your bill at any one of the five MLGW Community Offices. The offices are open Monday through Friday, excluding holidays, to serve you. If paying by check or money order, be sure to write your 16-digit MLGW account number to ensure proper posting to your account.

Where can I pay my MLGW bill in person?

MLGW bills have barcodes printed on the bottom and back. VanillaDirect Pay™ barcodes allow you to pay at stores including Dollar General®, Family Dollar® or CVS®.

Can I pay my MLGW bill over the phone?

Pay Your Bill by Phone:

You can pay your MLGW bill by phone by calling 1-866-315-0277. Payment methods offered are bank checking or savings account, Visa, MasterCard credit or debit card, Discover card, and ATM debit card (displaying the Star, Pulse or NYCE logos).

How can I find out if I owe MLGW?

If you have a question about your bill, call the Memphis Light, Gas and Water Customer Care Center at [phone] and talk with one of our Service Advisors, or fill out the online Billing Questions form.

Does MLGW accept checks?

MLGW customers can make payments in person through Authorized Pay Agent locations throughout Shelby County. Typically, payments are posted within the next business day. When using a paying agent, customers must have both portions of their utility bill. Customers have the option of paying by cash, check or money order.

How does a payment arrangement work?

What is a payment arrangement? Payment arrangements are scheduled payments that automatically process on the dates you select. The most common payment arrangement allows you to pay the total amount due in two installments. Both payments can be scheduled within 30 days from the date you are making the arrangement.

Does MLGW disconnect on holidays?

MLGW does not disconnect services for non−payment on weekends. MLGW’s Commercial Resource Center is open Monday through Friday, 7:30 a.m. − 5 p.m. , and is closed on weekends. Customers can check their account status−−including any past due amount−−by logging into My Account at www.mlgw.com.

Is MLGW a service disconnect?

MLGW considers disconnecting utility service for non-payment as a last resort and would rather work out a satisfactory payment arrangement. Customers in hardship situations may request an extension of their current bill’s due date, provided certain criteria are met and payment arrangements are maintained.

How do I set up payment ID for MLGW?

➤ Go to “My User Profile” and click “My Login Information.” ➤ Create an IVR Login and PIN. You are ready to make phone payments using your IVR Login ID and PIN.

How do I set up phone pay ID?

It’s simple

1. You create a PayID and link it to your chosen bank account inside your mobile or internet banking.
2. Your PayID can be a phone number, email address or registered business number – something that’s easier to remember than a BSB and account number.
3. Your bank will tell you which PayID types are available to you.

Does MLGW accept cash?

Paying Agents accept cash, check or money orders. This service is free to MLGW customers. Look for the MLGW Paying Agent sign or call our Customer Care Center at 544-MLGW (6549) to request a list of Paying Agent locations.

How do I find my MLGW account number?

I don’t have my account number with me. How can I get it? You can either call MLGW’s Customer Care Center at [phone] or e-mail your request to [email protected]. Please be prepared to provide additional information about your account and residence for verification purposes.