What is a product support integrator?
Product Support Integrator (PSI) — The term “product support integrator” means an entity within the Federal Government or outside the Federal Government charged with integrating all sources of product support, both private and public, defined within the scope of a product support arrangement. (
What is the product support provider?
The term “product support provider” means an entity that provides product support functions. The term includes an entity within the Department of Defense, an entity within the private sector, or a partnership between such entities.
What is the product support business model?
Defines the hierarchical framework in which the planning, development, implementation, management, and execution of product support for a weapon system component, subsystem, or system platform will be accomplished over the life cycle.
What is the product support strategy process model?
This methodology is captured in the Life Cycle Product Support Strategy Process Model. and is supported by this Product Support Strategy Development Tool. The model encompasses the major activities required to implement, manage, evaluate, and refine product support over the life cycle.
Who is responsible for the performance of one or more product support providers within a specific product support element or a cross product support elements?
PSIs
PSIs may be responsible for the activities and output of one or more PSPs within a specific Integrated Product Support (IPS) Element or across IPS Elements.
What means product support?
Product support encompasses everything that can help maximize the customer’s after-sales satisfaction—parts, service, and warranty plus operator training, maintenance training, parts delivery, reliability engineering, serviceability engineering, and even product design.
What does product support do?
They assist new and existing customers by explaining features, clarifying operating instructions, and providing troubleshooting tips. They also diagnose technical issues and assist with repair requests. They may also train or educate internal users and create training programs or materials.
What is the purpose of a product support baseline?
Baseline the System: Baselining involves collecting the data that will be needed to assess and analyze product support decisions, including inputs from Supportability Analysis.
Which three of the following are included in product support?
It includes the logistics elements of manpower and personnel, technical data, facilities, maintenance planning, supply support, and computer resource support. They must be integrated because they impact each other and Materiel Availability.
What is a product support manager?
Product support managers are in charge of managing product support efforts on behalf of their organization, organizing support tasks, and delegating activities in their department. They must have excellent communication abilities in order to lead a group of professionals in meeting all company objectives.
Which document best describes how various organizations will help support the sustainment?
The LCSP is an evolutionary management document describing the program’s approach to achieve a flexible, performance-oriented product support capability. By Milestone B (MS B) it describes the actions for achieving the Sustainment KPP and KSAs.
Which three of the following are attributes of an effective product support arrangement PSA?
Attributes of an effective PBL arrangement include: Objective, measurable work description that acquires a product support outcome. Appropriate contract length, terms, and funding strategies that encourage delivery of the required outcome.
What does designing for support ensure?
DT&E provides the verification and validation of the systems engineering process and must provide confidence that the system design solution is on track to satisfy the desired capa- bilities.
What can help balance product support through a thorough review of readiness degraders?
A Maintenance Plan Analysis: This analysis can help balance logistics support through thorough review of readiness degraders, maintenance data, maintenance program and implementation, and industrial coordination.
What is the purpose of design interface?
Design interface reflects the driving relationship of system design parameters to product support resource requirements. These design parameters are expressed in operational terms rather than as inherent values and specifically relate to system requirements.
What are the components of supportability?
Cost savings. Fielding of a more affordable logistics infrastructure. Improved Materiel and Operational Availability. Reduced footprint.
What does a supportability engineer do?
Support engineers assist customers with tech support concerns and challenges, and also recommend solutions to address needs they may have. Engineers are commonly employed by technology companies and tend to focus on products and services produced by their company or its strategic partners.
What is the purpose of supportability analysis?
The goal of supportability analysis is to reduce logistics and maintenance costs and increase availability by optimizing the support system and influencing the system design.
What is ILS engineering?
Supportability Engineering (also known as Integrated Logistics Support (ILS)) is the management and technical process through which logistic support considerations are integrated into the design and throughout the life cycle of systems.
What are the 12 ILS elements?
ILS defined
- Reliability engineering, maintainability engineering and maintenance (preventive, predictive and corrective) planning.
- Supply (spare part) support acquire resources.
- Support and test equipment/equipment support.
- Manpower and personnel.
- Training and training support.
- Technical data/publications.
What is ILS Defence?
Integrated Logistic Support (ILS) is a specialised area of Defence procurement. The nature of ILS is extremely fluid with advancements shaping consistent change in technology, business practice and procurement.
What is ILS manufacturing?
Share. Definition: Integrated Logistics Support (ILS) is the management and technical process through which supportability and logistic support considerations are integrated into the design of a system or equipment and taken into account throughout its life cycle.
What are the 10 elements of integrated logistics support ILS?
- Product Support Management.
- Design Interface.
- Sustaining Engineering.
- Supply Support.
- Maintenance Planning and Management.
- Packaging, Handling, Storage, and Transportation (PHS&T)
- Technical Data.
- Support Equipment.
What is technical through life support?
These roles include planning, delivery and operation of in-service support, equipment modifications, understanding of repair procedures and resolution of design and/or maintenance issues and working collaboratively with a range of other specialists to ensure effective through life support to Front Line customers.
What is a logistic support plan?
This Integrated Logistics Support Plan (ILSP) serves as the master logistics planning document that describes necessary logistic activities, assigns responsibility for those activities, and establishes a schedule for completion. It is one of the initial planning documents required IAW COMDTINST M4150.