Refund to Different Payment Card in UK

Can you issue a refund to a different card?

Refunds must go back to the card used for the original transaction. You cannot refund to a different credit card. Rarely, a closed account is no longer active and the credit card company cannot accept merchant refunds. In this case, the transaction may be bounced back in the form of a positive chargeback.

Do refunds have to be on the same card?

To protect your business from fraudulent refund activity, you must always process a refund to the same card that was used for the original sale.

What happens if a refund is sent to an old card?

The bank will reject the refund to the outdated card, and the funds will be returned to our payments processor.

Can you get a refund on an old debit card?

As long as your bank account was not closed, you can get your money back if you cancel a debit card. The refund will show up on that same account too! If you’ve canceled your card but haven’t closed out the account, it is possible for a merchant to refund money back onto that canceled debit card.

How do refunds to credit cards work?

When a retailer issues a refund, the money doesn’t go directly to you. (This is why most merchants won’t give you a cash refund for a purchase made with a credit card.) Instead, they ask your credit card issuer to credit your account for the returned amount. The card issuer then posts the credit to your account.

How do refunds work on debit cards?

When you make a debit card purchase, the money is transferred out of your bank account to the merchant. The bank cannot issue an immediate refund to your debit card because the process is instant, and your money is no longer there. If you need a refund, you must contact the merchant to process the request for a refund.