If I paid my credit card but it didnt post to my bank, will future payments go on this bill or my next bill?
What is the role of the Financial Ombudsman Service?
The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services. We resolve disputes fairly and impartially, and have the power to put things right.
What can you complain to the ombudsman about?
We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.
Who is covered by the financial Ombudsman?
Our service is free for consumers, and every year well over 1 million people contact us about problems with: bank accounts, payments and cards. payment protection insurance (PPI) home, car, travel and other types of insurance.