How long should I wait and which party should I contact first if I do not receive a refund on my credit card?

How do you get a refund from a company that won’t respond?

Company Won’t Give You a Refund? Here’s How to Get Your Money Back

1. Try to Work it Out with the Merchant First.
2. Option 1: Request a Chargeback.
3. Option 2: Consider Mediation.
4. Option 3: Sue in Small Claims.
5. Option 4: Pursue Consumer Arbitration.
6. FairShake Can Help Make Arbitrating a Breeze.

How do you demand a refund from a company?

How to Demand a Refund (5 steps)

1. Step 1 – Read the Refund Policy.
2. Step 2 – Find Your Receipt.
3. Step 3 – Detail the Reasons for a Refund.
4. Step 4 – Request Payment or Credit.
5. Step 5 – Get Paid or Take Further Action.