How do I reconnect Astro via SMS?
How do I reconnect my account?
- Send SMS to 66688.
- Type ASTRO<space>RCO<space>10-Digit Astro Account No.
How do I activate Astro back?
Please proceed to astro.com.my/Netflix and click on the “Already have Netflix with Astro? Activate Now” button. Alternatively, you can also reactivate your Netflix Account via your Ultra/Ulti box. Once you have successfully reactivated, you will receive an email/SMS notification.
What is reconnection fee Astro?
If Astro does not receive your payment by the stated due date, your service may be disrupted as our system will automatically suspend your account. If you then wish to reconnect your subscription account, a charge of RM20. 00 (inclusive of 0% SST) will be imposed upon reconnection.
How do I renew my Astro?
Visit https://selfservice.astro.com.my.
Astro Self-Service Portal
- Login with your email/ mobile number and password.
- Select “Personal Info & Auto-Debit” from the side menu. Go to “Billing Information” and click “Change” for Bill Delivery Method.
- Select “Email (FREE)” OR “SMS (FREE)” and click “Proceed”.
How can I check my Astro account number through SMS?
How do I check my account balance?
- Send SMS to 66688.
- Type ASTROBAL10-Digit Astro Account No.
How long does Astro reconnect take?
Don’t worry, it takes up to 3 hours to reconnect once payment has been reflected in your account. To check your account status, you may do so via Astro Self Service or WhatsApp “Hi” to 03-95433838.
How can I use Astro on WhatsApp?
1. Save Astro’s WhatsApp number 03-9543 3838 into your contacts and send “Hi” to us via WhatsApp.
- Login to Astro Self-Service Portal to conveniently make your payment online.
- Select ‘PAY BILL’ and proceed with the instructions that follow.
- You can also use this portal to check your billing and payment history.
How do I find my Astro ID number?
Your Astro account number is a 10-digit combination e.g. 08XXXXXXXX. You may log on to Astro Self Service or refer to the top right-hand corner of your bill.
How do I find my Astro PIN number?
The default PIN is 0000. You may change your PIN to a secure one by doing this at Settings, under your Preferences, select PIN Management, enter your old PIN or default PIN and proceed to create a new PIN.
How can I talk to Astro customer service?
Call Us
- General line: 03 – 9543 3838.
- IPTV Customer Service: 03 – 9543 1543.
- NJOI Customer Service: 03 – 9543 8100.
How do you troubleshoot Astro?
Quote from video on Youtube:Press the home button on your remote. Then select settings on the screen followed by STD Diagnostics your signal strength will be displayed at the top of the screen in percentages.
Is Astro Still Down?
Astro.com is UP and reachable by us.
Why is the Astro channel missing?
According to Astro, the “Service Currently Not Available” and “Pixeling” can be due to a few reasons. Among the possible causes, the most popular reason is weather condition which leads to no or weak satellite signal, usually when in rainy weather.
Why is my Astro decoder not working?
Check on the adapter’s power light. Otherwise, if the adapter’s power light is OFF, switch off the power of your box. Ensure power cable is connected tightly. Plug in power cable to different power socket and switch on the plug.
How do I connect my Astro decoder to my TV?
Step 1 – Plug in the LAN cable from your internet modem into ONE of the Set-Top Box PVR network port. Step 2 – Once connected, the LAN icon will appear at the footer of your home screen on your TV. Step 3 – Now you are ready to download and enjoy Astro’s on demand entertainment.