How do I get an extension on my BGE bill?
To request a due date extension online, login to BGE.com/MyAccount. If you’re eligible for an extension, the button will be visible and clickable. Follow the prompts to complete the request. You can also request an extension by following the customer self-serve options when calling the BGE contact center.
Does BGE give you a grace period?
The utility does, however, give you a grace period. If a payment is posted to your account within three business days of the due date, BGE will credit the late fee back to your account the following month.
Can your electric be shut off in the winter in Maryland?
Extreme Weather (Hot and Cold)
Gas and electric utilities cannot shut off service during periods of extreme weather. 2. Service shut-offs are prohibited on any day with a forecast at 6 a.m. of 32 degrees or below, or 95 degrees and above, during the next 72 hour period.
Can BGE disconnect service winter in Maryland?
Winter Restrictions
From November 1 through March 31, BGE will not terminate residential utility service for nonpayment unless it is first certified to the Maryland Public Service Commission that the customer has been notified of the pending termination.
Is there a BGE app?
BGE’s free mobile app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet.
What happens if you pay BGE late?
Late payment charges apply to bills not paid by the current due date. The total late payment charges do not exceed five percent of the original unpaid amount. BGE charges a $15 fee for a returned check. A cash payment, certified check, or money order for the amount of the returned check is required.
What happens if I dont pay BGE?
If you fail to pay the down payment, you will be in default of this plan, subject to collection actions, and may not be eligible for any further payment plans for up to 18 months. If you’re having trouble paying your bill, you may be eligible for state energy assistance.
Can utilities be shut off during pandemic in Maryland?
This page contains information from regulated utilities regarding customer service during the COVID-19 state of emergency in Maryland. On August 31, 2020, the Commission ruled to prohibit utility service terminations through November 15, 2020. More details in the press release.
Does BGE do payment plans?
Payment Arrangement Plans
If you’ve been struggling with a past-due balance, BGE can help you bring your account current with a Deferred Payment Arrangement Plan. This plan allows you to pay your balance off over time in installments with no required down payment.
Why is my BGE bill so high 2021?
Maryland People’s Counsel David Lapp said the culprit is the gas supply rate. “[For BGE customers] it’s now $0.66 and last June it was $0.47,” said Lapp. For nearly three years, prices were below $0.60 per therm until September 2021. These higher rates coupled with a cold spell led to shockingly high bills.
How can I lower my BGE bill?
The following are steps that all customers can take to reduce energy consumption and lower heating bills:
- Manage your thermostat.
- Take advantage of natural sunlight. …
- Do not heat unused spaces. …
- Change the furnace filter regularly. …
- Inspect your furnace. …
- Insulate your water heater.
How do I add someone to my BGE account?
If you’d like to add your spouse, family member, roommate or friend to your account, please call our Customer Service Department at 1-800-743-5000. Monday-Friday, 7 a.m. – 9 p.m. or Saturday, 8 a.m. – 6 p.m. Both parties need to be on the phone call to complete this transaction.
How do I know if I owe BGE?
And, you can always find your account balance and days remaining online, or by calling BGE at 833.2PREPAY (277-3729).
Why is my BGE so high?
Why is my bill higher than normal? Please keep in mind that heating and cooling are typically the biggest energy users in your home or business. Weather could impact your bill when these systems work their hardest. Changes within your household or daily routine may also impact your usage.
How much is BGE deposit?
between $50 and $150
Customers can request up to eight weeks to pay a deposit between $50 and $150 or up to 12 weeks for deposits over $150. Account payments are first applied against application and deposit charges, then to service and/or other amounts owed.
What is BGE credit balance?
A credit balance occurs when the accumulated Budget Billing amount billed and paid under this plan exceeds the charges which would otherwise have been billed during the same period. Interest will be credited annually to all customers in the month of June.
What is budget billing for BGE?
Budget Billing spreads costs evenly month to month by charging a pre-arranged amount with each bill. Your monthly bill payment is based on your usage during the last 12 months. Your actual usage will continue to be shown on your monthly bill.
What is budget billing with BG&E?
What is Budget Billing? Budget Billing smooths utility payments, that otherwise would normally fluctuate by usage, by spreading them evenly throughout the year, so customers will know what to expect each month.
What is a budget billing payoff balance?
Budget billing is basically a set amount that you pay each month for your utility bill, whether it’s your electric bill or something else. Your power or gas company for example, will look at the amount of money you spent on your utilities the year prior.
Is budget billing a good idea?
Budget billing gives you a set figure to work into your budget each month instead of waiting to find out what your charges are based on your usage. It can also reduce the possibility of late payment penalties or possible disconnection since you’ll be able to more easily budget your payments. Alleviates stress.
How does a budget plan work?
A budget plan is a chart that shows you the flow of money in your everyday life. A budget can help you determine where you are overspending as well as help you adjust bad spending habits. By making slight adjustments to your budget, you may have the ability to save more or make larger payments on your debts.