How do I contact DBS?
Phone us
- 1800 339 6963 (24 Hours)
- 1800 111 1111.
- 1800 339 6666.
- 1800 221 1111.
- 6333 0033.
- 1800 222 2200.
Does DBS have email?
Emails from your personal email (Yahoo, Gmail, Hotmail, etc) may be sent to the Bank through the Public Website’s Contact Us option at https://www.dbs.com Responses to these from the Bank will be to your personal email addresses.
How do I send a DBS message?
You can now submit specific requests or leave a message to us by clicking on the digibot icon on the bottom right of your screen.
Compose Message
- For Credit Card and Cashline Fee Waivers, type “Fee Waiver”
- For Credit Card Cancellation, type “Cancel Card”
- For Other enquiries, type “Leave a Message”.
Is DBS Hotline 24 hours?
1800 339 6963
You may call our 24-hour Customer Service Centre at 1800 339 6963 or (65) 6339 6963 from overseas to register your dispute.
Does DBS have WhatsApp?
DBS wealth clients can now use WhatsApp and WeChat for banking services.
How do I contact DBS customer service Singapore?
Contact Us
- DBS BusinessCare.
- 1800 222 2200 (in Singapore) /
- +65 6222 2200 (Overseas)
- 8:30am to 8:30pm.
How do I report a concern to DBS?
You can call us on 03000 200 190 if you need help or advice.
How do I get SMS alerts from Paynow DBS?
Login to Internet Banking. Click on the icon at the top right page. Select “Manage Alerts” Enable Push notification for selected services.
Why is my DBS app not working?
Please ensure that your digibank app is up to date. Restart your phone and ensure your Android or iOS is running on the latest version. You will then be prompted to set up your Digital Token when you first log in.
How do I call DBS from overseas?
For enquiries, please call customer service at 1800 111 1111 (from Singapore) or +65 6327 2265 (from overseas) or visit any POSB or DBS branch for assistance.
Does DBS call?
Bank staff and government officials will never request your card details, OTPs or passwords through SMS, voice calls, or unofficial websites. DBS will never ask you for your credit card details, CVV or SMS OTP to verify or unlock your account.
Do bank call customers?
Banks or any of their representatives never send customers email/SMS or call them over phone to ask for personal information, password or one time SMS (high security) password. Any such e-mail/SMS or phone call is an attempt to fraudulently withdraw money from the customer’s account through Internet Banking.
Should I answer a 65 number?
The +65 prefix which we implemented with telcos in April last year helps to alert the public that these are calls coming from overseas, and that the public should not pick up such calls if they are not expecting anyone calling from overseas.
How do I report unauthorized DBS transactions?
How can I report an erroneous transaction? Please call our 24-hour DBS Customer Service Hotline at 1800 111 1111 or +65 6327 2265 (Overseas) immediately for assistance.
How do I report an unknown transaction?
Initiate a fraud alert by contacting one of the three credit bureaus (when you contact one credit bureau, the other two bureaus are notified automatically): Experian: 888-397-3742. TransUnion: 800-680-7289. Equifax: 888-766-0008.
What to do if you have been scammed online Singapore?
The first thing to do if your social media accounts have been compromised is to notify all your contacts. Scammers may request for personal information or One-Time Passwords (OTPs) but never share them. Report the incident to the respective social media platforms immediately.
What happens if I get scammed by bank transfer?
If you think you’ve been scammed, you should call your bank or card provider immediately. Tell the bank what happened, and let them know the bank account number your money was sent to. Your bank might be able to either stop the transaction from going ahead or recover your money from the fraudster’s account.
Can the bank refund my money if I was scammed?
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam.
How can I get my money back after being scammed online?
Ask them to reverse the transaction and give you your money back. Did a scammer make an unauthorized transfer from your bank account? Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.
How do I get my money back after being cheated online?
Contact your bank or credit card company as soon as possible after you discover that you’ve been victimized by a scammer. You may be able to recover some or all of your money. However, you generally must notify your bank or credit card company within 30 days of the transaction.
Do banks refund stolen money?
Transactions on a digital platform that are unauthorised and illegal are defined as cyber fraud, online fraud or digital fraud. Victims of any such unauthorised transaction can still get a full refund, as per guidelines from the Reserve Bank of India (RBI).
How do I get my money back from a scammer on Facebook?
Refunds for Facebook Page Purchases
- Click the arrow in the upper right-hand corner of Facebook and choose Settings and Privacy > Settings.
- Select Facebook Pay in the left-hand panel.
- Click on the item you want refunded.
- Choose Contact Seller.
- Fill in the popup form.
- Hit Send.
What happens if a scammer has your email?
If a scammer has your email account, you should try to change the password immediately. If the hacker hasn’t considered changing it, you’ll have some time to set a different, stronger password and force the hacker out. Unfortunately, hackers will likely change the password to lock you out.
What happens if I give my phone number to a scammer?
By having your cell number, a scammer could trick caller ID systems and get into your financial accounts or call financial institutions that use your phone number to identify you. Once the scammer convinces your carrier to port out your number, you may never get it back. Scam porting is a big problem for phone owners.