How can I track money sent through Zelle
If you aren’t sure of the status of your payment, contact Zelle® customer support at 844-428-8542.
Does Zelle keep track of payments?
Zelle® does not report any transactions made on the Zelle Network® to the IRS, even if the total is more than $600. The law requiring certain payment networks to provide forms 1099K for information reporting does not apply to the Zelle Network®.
Does Zelle track location?
Geo-Location (GPS, WiFi, or user-entered) – Your precise past or current location and the history of where you have gone. Mobile Phone Number – When shared with us, we collect your mobile number as a means for communicating payment notifications to you and also as a token for authenticating your identity.
Can Zelle refund money if scammed?
Even if you were tricked or persuaded into authorizing a payment for a good or service someone said they were going to provide, but they didn’t fulfill it, this would be considered a scam. Because you authorized the payment, you may not be able to get your money back.
How long does it take to get money back from Zelle?
Money sent with Zelle® is typically available to an enrolled recipient within minutes1. If it has been more than three days, we recommend confirming that you have fully enrolled your Zelle® profile, and that you entered the correct email address or U.S. mobile number and provided this to the sender.
Why you should not use Zelle?
Zelle’s speed in transferring funds also makes it a prime target for criminals, some experts warn. If you’re transferring money in exchange for goods and services, a scammer could take your money and not complete the exchange.
Why is Zelle taking 3 days?
After enrollment, it may take between 1 and 3 business days for your recipient to receive their first payment. This is a security feature of Zelle designed to protect you when you’re sending or receiving money with Zelle.
How do I contact Zelle customer service?
If you aren’t sure where you initially enrolled, contact Zelle® customer support at 844-428-8542 or get in touch through our support page at zellepay.com/support/contact. Once completed, you may now enroll that mobile number or email address and start sending and receiving money with Zelle®.