Can I return an item to IKEA without a receipt?

Like most major retailers, IKEA will happily provide you with a refund if you decide to return any of your purchases. This usually requires that you bring your receipt though – which can be a problem if you’ve lost it.

Can I return something to IKEA without a receipt?

You must have your receipt and valid government issued photo ID in order to return or exchange your product. Information from your ID will be retained in a company-wide database to be used only for authorizing returns. Refunds will be made in the same form of payment originally used to make the purchase.

What happens if you don’t have receipt for IKEA?

If you don’t have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).

Can you get a refund if you don’t have a receipt?

No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.

How do I return something to IKEA on Covid?

To avoid long wait times, take advantage of our 365-day return policy and bring your products back at a later date. Plan your purchase in advance of your visit. Tip: create a shopping list online or via the IKEA App. IKEA Restaurants remain closed in select markets.

Can I return to any IKEA store?

You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you – but this option is not available in all areas so you will need to contact IKEA.

Can I return an assembled item to IKEA?

IKEA does accept assembled furniture returns, which include cabinets, tables, couches, desks, bed frames, coffee tables, TV units, etc. IKEA will accept all assembled furniture items within 365 days of purchase as long as a receipt or proof of purchase is shown as well as a photo ID.

Does IKEA pay for return shipping?

Use your local mailing provider to ship the product back to Ikea. Note that IKEA does not pay for shipping costs on returns. Label your package IKEA RETURNS DEPARTMENT and send it to the closest IKEA next to you.